IT Services 

IT SERVICES & SOLUTIONS

We are there to “Kick-Start” and lead projects, smoothing out the peaks of demand on your IT and business resources. We work in partnership with your existing resources, providing ongoing support where necessary. Our key areas of expertise include:-

Programme and Project Management:

DCST can provide high calibre, experienced Programme and Project Managers with a wealth of expertise from running multi-million pound projects in various sectors. All of our consultants have over 15 years experience in business and technology, providing appropriate skills and expertise to deliver high quality results within stringent deadlines along with full benefit realisation. Recent projects include:-

·         A major ERP transition programme

·         E-Procurement & Finance systems

·         CRM applications

·         Programme management of transition of IT Services to outsourcer.

·         Server Consolidation to Bladeservers and VMWare

IT Strategies:

We have assisted both large and small organisations with the development and implementation of their IT Strategies. Core elements included:-       

·         Verification of the Business Plans

·         Adoption of new and industry standard technologies

·         Re-engineered business processes

Relocations & Building Refurbishments:

Our services include end to end management including planning, design, specification, fitout, commissioning and decommissioning of IT and office facilities. Previous projects have included:-

·         High specification Datacentre builds hosting critical systems (e.g. Hospital and

·         Dealing Rooms)

·         Flexible working environments including wireless networks and mobile solutions

·         Major office and Datacentre relocations

Hardware/Software:

We assist you in getting get the maximum return on your investment in hardware  and software whilst ensuring that you have the most “future-proof” infrastructure and architecture. DCST have led:-

·         Desktop refreshes

·         Network infrastructure replacement projects

·        Server consolidation and capacity planning projects.

Helpdesk

We can advise on the set-up and management of high performance Help Desk and Contact Centre environments.

Business Continuity and Disaster Recovery Planning:

To ensure that your core business activities continue in the event of a disaster, we have the skills to help you to develop and test your recovery plans and ensure regulatory compliance. These projects have included:-

·         Identification of risks and critical services

·         Rationalisation  and standardisation of hardware & software environments

·         Changes to backup mechanisms and the implementation of desktop and server

·         imaging

·         Full Disaster Recovery and Business Continuity Plan development

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